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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barry Gibson

July 11, 2025

5  out of  5
rating by Barry Gibson
"I have been doing business with Chase Herrin State Farm for years. My wife and I have our home and all of our cars insured with them and couldn't be happier. Mike, Chase, and the entire staff in the Fairhope, AL office are so professional but more importantly, they treat you like best friends. They go out of their way to make life easier for their clients and I appreciate that more than they know. I highly recommend Chase Herrin State Farm for your insurance needs because they are "Simply the Best!""
We responded:
"Barry, thank you so much for your kind words and continued trust in Chase Herrin State Farm! We’re thrilled to hear that Mike, Chase, and our entire Fairhope team have been able to provide you and your wife with the professional and friendly service you deserve. It’s our pleasure to make your insurance experience as smooth and easy as possible. Your recommendation means the world to us, and we look forward to serving you for many years to come! If you ever need anything, don’t hesitate to reach out. Thanks again for choosing us!"
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Tyler Kaley

July 9, 2025

5  out of  5
rating by Tyler Kaley
"Chase Herrin and his team are exceptionally great in what they do. They provide detailed knowledge of the insurance industry and are very quick and responsive in taking care of you. I personally was helped by Brock and he was able to quote my fiancee and I a great rate on an auto/home owners insurance bundle and made the process very easy and efficient for us. I don’t know of anyone that could do it better. I highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chelle Emmett

July 9, 2025

5  out of  5
rating by Chelle Emmett
"Mr Mike is so polite, chatty and so helpful, it's like you can feel his warmth and smile. Miss Jamie is also so great, friendly and always willing to help. All go above and beyond."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office, particularly with Mike and Jamie - we are lucky to have them. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jill Weatherford

July 8, 2025

5  out of  5
rating by Jill Weatherford
"I spoke with Mike and he was very kind and helpful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Thanks as well for recognizing Mike. He is a huge asset to the team! If there is anything else we can do to help, please let us know!"
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Tracie

June 27, 2025

5  out of  5
rating by Tracie
"State Farm has been amazing I want to say Laura Brewer is an amazing agent she has been there for my family anytime we have had questions without hesitating. The professionalism, courtesy and prompt response is impeccable. I have referred her to my friends and family without hesitation."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Louis

June 27, 2025

5  out of  5
rating by Louis
"I’ve had an outstanding experience with State Farm, thanks to their representative Jamie. She has been absolutely amazing always following up promptly and showing the utmost attention to every single matter. Her professionalism and dedication have made working with State Farm a true pleasure. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brian Talley

June 27, 2025

5  out of  5
rating by Brian Talley
"If you are searching for an insurance agency, look no further. A+ team at Chase Herrin State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ross Bedenbaugh

June 12, 2025

5  out of  5
rating by Ross Bedenbaugh
"I can’t say enough about Brock Doleac. He has been a friend for many years, and it’s a load off my mind to have someone managing my insurance needs that I can trust implicitly. He’s very communicative, proactive, knowledgeable, professional, and honest. I would recommend him as an agent to anyone."
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience with Brock. Trust and communication are key in managing insurance needs, and it's wonderful to know that Brock has been able to provide that for you. We truly appreciate your recommendation!"
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Zach brown

May 8, 2025

5  out of  5
rating by Zach brown
"I cannot recommend Jamie at State Farm enough! She was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. Thanks to her, I’m saving $1,900 a year on homeowners insurance and $100 a month on car insurance—serious savings! Her service was top-notch from start to finish, and I genuinely felt like she had my best interest in mind. If you’re looking to switch or just want to explore better options, talk to Jamie. You won’t regret it!"
We responded:
"Thank you so much for your kind words and glowing review! We're thrilled to hear that Jamie was able to assist you so effectively and help you save significantly on your insurance. Providing a smooth and stress-free experience is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate your recommendation and are here to help whenever you need us in the future. Enjoy your savings, and thanks again for choosing Chase Herrin State Farm!"
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David “Dillon” Williams

May 7, 2025

5  out of  5
rating by David “Dillon” Williams
"Excellent people"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Barbara wolfe

May 6, 2025

5  out of  5
rating by Barbara wolfe
"Jamie is a great agent she is very helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tim Ross

May 2, 2025

5  out of  5
rating by Tim Ross
"These are the best State farm agents ever. They'll be my by first name. They always care and they always go out of their way to help me with all my insurance needs even though I'm not in that area anymore. I stay with this agent because they're the best five stars all the way. Thank you"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Halley Overstreet

April 30, 2025

5  out of  5
rating by Halley Overstreet
"Working with Laura was easy and great!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cassy Barney

April 9, 2025

5  out of  5
rating by Cassy Barney
"Brock is an excellent help in anything we have needed accomplished. Always eager to help, very polite, and informative. I'm usually busy with work or the kids so it is very helpful being able to text him with any inquiries as well! Thank you, Brock for being so helpful!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brock has been such a great support for you. His dedication to providing excellent service and being available when you need him truly makes a difference. We understand how busy life can get, and we're glad that our communication options are making things easier for you."
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Debra McEntee

April 2, 2025

5  out of  5
rating by Debra McEntee
"All of my dealings with this office have been handled promptly and professionally. Staff are friendly and accommodating. I recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shannon Cook

March 31, 2025

5  out of  5
rating by Shannon Cook
"The entire staff at Chase Herrin State Farm Agency are most helpful. They always go above and beyond. If you are looking for a personal and attentive insurance agent Chase is your person!!! You will not be disappointed!"
We responded:
"Thanks, Shannon, so much for your review! We truly appreciate your kind words about our team at Chase Herrin State Farm Agency. It’s our mission to go above and beyond for our clients, and we’re thrilled to hear that you felt well taken care of. Your recommendation means a lot to us, and we’re here to help with any of your insurance needs. We look forward to continuing to serve you!"
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Steven Burge

March 30, 2025

5  out of  5
rating by Steven Burge
"Very helpful. Knowledgeable and professional. Felt like I received the best possible service."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that you found our team helpful, knowledgeable, and professional. Providing excellent service is our top priority, and it's rewarding to know that you felt well taken care of. If you ever need assistance or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again!"
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Ashleigh Walters

March 22, 2025

5  out of  5
rating by Ashleigh Walters
"I’ve been a client for several years and I just can’t say enough good e this office. I usually don’t leave reviews, but Laura went above and beyond for me today so I had to tell others. She called to ask if she could revise some of my policies because they’re working with a new system. End result….&1,000 in Yearly savings and better coverage. I was very impressed. I’ve never had an agent reach out to me to ask if they can reduce my Premiums"
We responded:
"Thank you so much for your kind words! We truly appreciate your loyalty over the years and are thrilled to hear about your positive experience with Laura. It's our goal to provide exceptional service and ensure our clients have the best coverage at the best rates. We're glad to know that Laura's proactive approach made such a significant impact on your savings and coverage. Your feedback means a lot to us, and we look forward to continuing to serve you in the future! If you have any questions or need assistance, don't hesitate to reach out."
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Jennifer O'Rourke

March 17, 2025

1  out of  5
rating by Jennifer O'Rourke
"Previously I gave 5 stars. That was before my premiums kept increasing for no reason. I'd call and get the run around and be told "I'll look into this and call you back." Once I got called back and no solution was given. Finally said enough is enough and called to cancel my policies. Guess what? My policies were not cancelled and they auto drafted my account. To say I was pissed off is an understatement. Loyalty means nothing apparently because I had been with state farm for ages. Now, I "ride with the general" and so far so good."
We responded:
"Thank you for your 5-star review! Our team is happy to be your good neighbor!"
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Juanita Coggins

March 1, 2025

5  out of  5
rating by Juanita Coggins
"I love the staff at Chase Herrin in Fairhope. Everyone is always so nice and helpful .. Jamie is amazing."
We responded:
"Jamie IS AMAZING! We are lucky to have her on the team. Thanks for leaving a nice review!"
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Kelly

March 1, 2025

5  out of  5
rating by Kelly
"Love Jamie Harris! She always knows exactly which policy is best for your needs."
We responded:
"Thanks for recognizing Jamie! She really goes the extra mile to make sure customers are taken care of. "
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Dwight Ward

February 28, 2025

5  out of  5
rating by Dwight Ward
"Great service would recommend Chase Herrin State Farm to anyone"
We responded:
"Thanks for the kinds words, Dwight!"
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Deb B

February 7, 2025

5  out of  5
rating by Deb B
"Moved here a year and a half ago and switched from previous insurance company to this State Farm insurance company and was best decision ever. The people are always informative and friendly, taking care of me as a person and not just a number. Thank you 😊"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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claudine lipscomb

January 31, 2025

5  out of  5
rating by claudine lipscomb
"Laura Brewer with State Farm is by far the BEST. I have never had someone with an insurance company help me out the way she has. She is always quick to answer my calls or texts. Always explains every detail of any policy I have so that I fully understand what’s going on. She goes above and beyond for me. She even helps me out after hours if needed. I could not recommend a better insurance agent than her! Please contact her if you’re looking to change or just need a new policy. You will not be disappointed!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Will Eschen

January 29, 2025

5  out of  5
rating by Will Eschen
"If it were normal to adopt adults, we would adopt Jamie Harris, that's how much we love her. She is the nicest, fastest, and most knowledgeable person you could ask for. Simply, she is a DELIGHT. Thank you for all that you do for us!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"