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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brandy Kaemmerer

Brandy Kaemmerer

March 11, 2026

5  out of  5
rating by Brandy Kaemmerer
"Great consistent customer service at all times. I’ve been with this office for three years and each time I speak with someone it’s welcoming."
We responded:
"Thank you for the amazing review, Brandy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jodie Alverson

February 23, 2026

5  out of  5
rating by Jodie Alverson
"Each time I speak to someone in the office, they are NOTHING but helpful and professional!!! I spoke with Mike today and he was the sweetest man!!! Went above and beyond to make sure everything was taken care of asap!!!!! He was the hero today!!!! Now I usually speak to a man named Brock (who is fabulous), but he wasn't there at the moment!!! Congrats to you Mr. Brock.🎉"
We responded:
"Thanks so much for the amazing review, Jodie! We really appreciate your support here in Fairhope . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Dawn Boleman

February 13, 2026

5  out of  5
rating by Dawn Boleman
"Brock and the team at Chase Herrin are absolutely amazing. Brock went above and beyond to help me with my insurance needs making everything easy, smooth, and stress-free. His kindness, professionalism, and patience truly stood out. I couldn't be happier with the service-5 star all the way!"
We responded:
"Thank you for the 5-star review, Dawn! We are proud to serve our community and appreciate your recognition. "
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David Bearden

January 29, 2026

5  out of  5
rating by David Bearden
"Laura Brewer account manager was a real delight to do insurance business with.Very professional and knowledgeable.Saved me hundreds on my car and home."
We responded:
"Thank you for the fantastic review, David! We are always here to help with your insurance needs here in Fairhope . "
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Joey Riddler

January 9, 2026

5  out of  5
rating by Joey Riddler
"Brock Doleac is my insurance agent with State Farm-Chad Herrin. Brock is amazing and has always been so helpful. Brock insures all of my polices to include home, boat, and vehicles. I have sent him many referrals and my friends / family are thrilled with his professionalism and, like me, couldn’t be more happy with his services. Trust Brock and the rest of the Chad Herrin team, as you won’t be disappointed. #statefarm #brockdoleac #chadherrinteam"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Brock and the entire team have provided you with exceptional service across all your insurance needs. Your trust and referrals mean the world to us, and we’re grateful to have you as a valued client. If you ever need anything else, don’t hesitate to reach out. Thanks again for your kind words!"
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wiley morgan

December 17, 2025

5  out of  5
rating by wiley morgan
"Great to work with Mr Mike! Made the process simple and saved me a ton of money!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mike made the process simple and helped you save a ton of money. "
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Gwhynn Higdon

December 13, 2025

5  out of  5
rating by Gwhynn Higdon
"I have been with this office since 2020 and they have been wonderful to deal with. I normally deal with Laura, she is so knowledgeable and friendly. She goes out of her way to solve any issues I have. Today I delt with Mike all i needed to do was pay my insurance, and he too was a pleasure to deal with. He answered the phone with a pleasant and welcoming voice and offered to helped since Laura was with another customer. I highly recommend this office, they will make you feel like you're their only customer! Thank you all!"
We responded:
"Thank you so much for your wonderful review and continued trust! We're thrilled to hear that Laura and Mike have provided you with such friendly and knowledgeable service. Our team always strives to make every customer feel valued and cared for, and it's great to know that reflected in your experience. We truly appreciate your high recommendation and look forward to serving you for many years to come!"
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Joshua

December 9, 2025

5  out of  5
rating by Joshua
"Brock is hard working, professional, and showed integrity any chance he was given the opportunity to do so!"
We responded:
"Thank you for taking your time to share your thoughts and for recognizing Brock. We are lucky to have him on the team. Thanks for your trust in us. "
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Jeffrey Miller

December 9, 2025

5  out of  5
rating by Jeffrey Miller
"Brock is the man! Great guy and great service. 10/10"
We responded:
"Thanks for the feedback as well as recognizing Brock. We appreciate you."
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Gordon Cruse

November 11, 2025

5  out of  5
rating by Gordon Cruse
"Brock Doleac and his team at Chase Herrin State Farm are absolutely outstanding! From the very first conversation, Brock took the time to understand my needs and explain every detail clearly. He’s professional, knowledgeable, and genuinely cares about his clients. Whether it’s auto, home, or life insurance, he always makes sure I’m getting the best coverage for the best value. Communication is quick and easy, and his friendly attitude makes every interaction enjoyable. I couldn’t ask for a better agent—highly recommend Brock Doleac and Chase Herrin State Farm to anyone looking for top-notch service and peace of mind!"
We responded:
"Thank you so much for the amazing review! We’re thrilled to hear about your great experience with Brock. He truly goes above and beyond to make sure our customers are well taken care of, and it means a lot that you noticed. We’re grateful for your trust in us for your auto, home, and life insurance needs — and we’re always here whenever you need us. Thanks again for being part of our State Farm family!"
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Lynn Hall

November 4, 2025

5  out of  5
rating by Lynn Hall
"This is an excellent group- always friendly, responsive and thorough. Laura Brewer is our go to person for all help and questions, even when it is what to do when we are driving in Canada."
We responded:
"Thank you for your wonderful feedback! We're delighted that Laura has been friendly, attentive, and thorough in supporting you. It’s great to hear that she is a trusted resource, even for questions like driving in Canada. Thanks for recognizing her. We appreciate your trust and look forward to assisting you whenever you need us!"
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Nathan Liberto

October 30, 2025

5  out of  5
rating by Nathan Liberto
"Laura B. is the best! I live in the northern part of the state and still get phenomenal service from this team! Laura listens and understands. My family and I have been through tragedies and Laura is always there asks about my children by name. Couldn’t ask for better."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Laura is able provide you with such personalized and compassionate service, even from afar. We are lucky to have her on the team. It means a lot to us to support you and your family through everything. We'll be sure to share your heartfelt message with Laura—she'll be touched! If you ever need anything, we're always here for you."
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David Bumpers

October 20, 2025

5  out of  5
rating by David Bumpers
"Great team and excellent customer service! Jamie, and others that I have dealt with here, have always made it easy to work with them!"
We responded:
"Thanks for the kind words and for recognizing Jamie! We are fortunate to have her on the team. We appreciate your business!"
Profile photo of Heather Hume

Heather Hume

October 2, 2025

5  out of  5
rating by Heather Hume
"I’m so glad I spoke to Brock when I called the Chase Herrin agency. He helped me with both my new auto and home insurance policies. He couldn’t have been nicer, or more eager to answer my questions. He’s professional and personable and I feel relieved and reassured I have better and more affordable policies now with State Farm. He’s easy to talk to and saved me some dough..he’s truly a fabulous agent and now, I really see the difference amongst companies. I felt welcome at the office and as a valued customer. Thanks again, Brock~"
We responded:
"Thank you so much for your kind words and for sharing your experience! We're delighted to hear that Brock provided you with excellent service and helped you find better, more affordable coverage. He truly values making every customer feel welcome and confident in their policies. We appreciate your trust in Chase Herrin Agency and State Farm, and we're here whenever you need us. Thanks again for choosing us!"
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Maureen Daniels

October 2, 2025

5  out of  5
rating by Maureen Daniels
"Fantastic Stare Farm establishment. They were referred to me when I lived in Alabama. I had to do something quick that day and called; drive there (about half an hour away) and have never been sorry for it. I now live in Mississippi but they are able to accommodate me here also. People sometimes call me a gypsy. Who knows— I may end up being an Alabamian (LOL) again one day. ~Maureen Daspit Daniels— Please check out my Facebook page when get a minute."
We responded:
"Thank you so much for your wonderful review, Maureen! We're thrilled to hear that you had such a positive experience with Chase Herrin State Farm and that we've been able to accommodate you even after your move to Mississippi. Your kind words mean a lot to us, and we appreciate your continued support. "
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Landon Brewer

September 30, 2025

5  out of  5
rating by Landon Brewer
"Laura set up my life insurance policy and was very informative and helpful."
We responded:
"That's wonderful to hear! Laura's commitment to excellent customer service is commendable. Thanks for recognizing her and leaving the review!"
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Julie Sims

September 16, 2025

5  out of  5
rating by Julie Sims
"Competitive rates and fantastic customer service!"
We responded:
"Thank you for your wonderful review! We're glad to hear you’re happy with our competitive rates and customer service. We appreciate your support and look forward to assisting you in the future!"
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Dustin Bodfish

September 12, 2025

5  out of  5
rating by Dustin Bodfish
"Brock has been a wonderful agent! He goes above and beyond to help his customers out. He is the good neighbor that State Farm talks about in their commercials 😁"
We responded:
"Thank you for your fantastic feedback! We're so glad to hear that Brock has gone above and beyond to assist you. He truly embodies the “good neighbor” spirit that State Farm stands for. We appreciate your kind words and look forward to continuing to serve you!"
Profile photo of Sue Ladd

Sue Ladd

September 1, 2025

4  out of  5
rating by Sue Ladd
"Always helpful and friendly while working on our insurance. We're satisfied and feel well covered."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you find our team helpful and friendly, and that you feel well covered. Your satisfaction is our top priority, and we look forward to continuing to support your insurance needs!"
Profile photo of Allyson Rhymes

Allyson Rhymes

August 25, 2025

5  out of  5
rating by Allyson Rhymes
"Friendly and professional service. very helpful!"
We responded:
"Thank you so much for your kind words! We're delighted to hear you found our service friendly and professional. Whenever you ever need assistance again, we're here to help!"
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Michael Munk

August 25, 2025

5  out of  5
rating by Michael Munk
"Laura and the claims team made the process very easy and painless."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Laura and the claims team made the process easy and painless for you."
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John Allen

August 22, 2025

1  out of  5
rating by John Allen
"Unfortunately, I had to give these folks 1 star, due to completely terrible customer service! I asked one of the staff for help with something with my policy and got a response of, “it’s not my job.” Called to complain to the owner and got the same type of attitude. An easy ask cost them one of their bigger customers. The Spanish Fort office is much more responsive and the customer service far exceeds the Herron office"
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Britany Russell

August 22, 2025

5  out of  5
rating by Britany Russell
"Very helpful and wonderful customer service"
We responded:
"Thank you for your kind words! We're so glad to hear you had a wonderful experience with our customer service. We're always here to help whenever you need us!"
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Bianca Sharkey

August 22, 2025

5  out of  5
rating by Bianca Sharkey
"Chase and his team are great and always helpful!! Great company to be a part of !"
We responded:
"Thank you for your fantastic review! We're happy to hear that the team has been great and helpful. My team is such an asset and I'm fortunate to surround myself with such great people. We're proud to have you as part of our company and look forward to continuing to support you!"
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Jonathan Rider

August 14, 2025

5  out of  5
rating by Jonathan Rider
"I had the pleasure of working with Chase and he is an outstanding agent. He’s knowledgeable, professional, and took the time to explain everything clearly. Chase is always responsive and genuinely cares about his clients. A top-notch agent all around!"
We responded:
"Thank you so much for your kind words and thoughtful review! We appreciate your support!"