Reviews

"We have been extremely pleased with the service from State Farm, notably Brock and Jamie. They have always been available to answer questions for us, provided exceptional service and made us feel like they care about our concerns. Brock especially has helped me as the conservator and guardian of my mother’s policies."

"Laura Brewer has been so helpful with keeping us up to date and finding the best deal. Highly recommend!"

"Overall, the process was extremely easy. I was able to start the quote online on my downtime in the late evening before bed and the next day the process was completed within 15 to 20 minutes. I loved how easy it was and I did not have to go from website to website to look for a good price as they already had it. I also did not have to go to the office which makes it easier for me due to having a little one. Mike made the process so easy."

"State Farm insurance has been good people for years when you call them they get on it right away thanks to Brock and the rest of the team (GP)"

"Highly recommend! Brock is the absolute best. Always available, super personable, and very honest. I can express how grateful I am to have him as my agent. Whenever I need something, he gets it done with urgency. One instance, I needed boat liability insurance to keep my vessel overnight in a marina. I was already at the marina, so I called him and within a minute of the end of our telephone conversation I had an Insurance binder texted and emailed to me. I currently have five policies with the State Farm office. I don’t have to call a National number, Talk to an automated service, Be put on hold ever. I call my local agent and they pick up for any need on my five policies and they provide. They hold a standard of customer service that a lot of companies, not just insurance companies, should look to replicate."

"Laura at Chase Herrin - State Farm is the best insurance agency in the area! My wife's insurance was super high before, so we started looking for a better rate. We found Laura at Chase Herrin and she was extremely courteous helpful, and prompt. She made the process of getting a quote super simple and I was able to do everything over the phone. During the process she was able to save me over $250/mth and still gave me the same coverage I had before. I highly recommend going with Laura at Chase Herrin state farm in Fairhope. I'm located in Gulf shores and I will no doubt be recommending her to friends & family. Thank you Laura for all of your help!"

"Brock and Laura are great! I love every part of what Statefarm offers but most importantly what Chase Herrins office offer! Their customer service is incredible and always sharp!"

"Jamie has always worked hard to get me the best deal. Thought I would go with another Insurance agency to get what I thought was a better deal, but I called Jamie and she got me A much better deal that was cheaper and had better perks."

"Called around 9:30am and was able to speak to Mike. He was great with collecting all the details of my new vehicle. Just wish they policy was updated while I was on the phone with him. He had to provide all the details to my agent, so, currently, I am waiting for the app to update so I can register and tag my car."

"Very friendly and helpful. My quote was fair and respectful of my time."

"Jamie was super helpful and friendly. I was shopping for auto insurance and speaking with her was a breath of fresh air!! She got me exactly what I wanted at a super affordable price. I highly recommend this agency!!!"

"Saved me over $80 by switching, and he was very helpful."

"Always friendly and willing to help me any way possible."

"State farm is absolutely a life saver, and Brock has helped me with an affordable rate along with everything I need out of my insurance needs."

"Jamie makes insurance easy! She is the best!"

"Brock and everyone has been awesome in helping me get my auto and life insurance policy’s setup!"

"Mr Mike is amazing he was super quick and efficient with my paper work I needed !!! I appreciate him so much !! He’s the best"

"Brock was very personal and professional when setting up my renter’s insurance for my new place! I am getting married and moving in with my fiancé at the end of the week and had no clue what I was doing. Brock was very patient with me and answered all my questions."

"Brock always provides the best service. He is patient and works very hard to get us the best rates. We greatly appreciate you!"

"Very informative and attentive to my questions on auto insurance. Thank you for your help, Mike."

"Laura Brewer is FANTASTIC! She has always made herself very available and been informative of our options for not just my personal stuff, but also my business. Top tier service and top tier communicator!"

"Great consistent customer service at all times. I’ve been with this office for three years and each time I speak with someone it’s welcoming."

"Each time I speak to someone in the office, they are NOTHING but helpful and professional!!! I spoke with Mike today and he was the sweetest man!!! Went above and beyond to make sure everything was taken care of asap!!!!! He was the hero today!!!! Now I usually speak to a man named Brock (who is fabulous), but he wasn't there at the moment!!! Congrats to you Mr. Brock.🎉"

"Brock and the team at Chase Herrin are absolutely amazing. Brock went above and beyond to help me with my insurance needs making everything easy, smooth, and stress-free. His kindness, professionalism, and patience truly stood out. I couldn't be happier with the service-5 star all the way!"

"Laura Brewer account manager was a real delight to do insurance business with.Very professional and knowledgeable.Saved me hundreds on my car and home."