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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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R.J. Kirbert

September 8, 2026

5  out of  5
rating by R.J. Kirbert
"Highly recommend! Brock is the absolute best. Always available, super personable, and very honest. I can express how grateful I am to have him as my agent. Whenever I need something, he gets it done with urgency. One instance, I needed boat liability insurance to keep my vessel overnight in a marina. I was already at the marina, so I called him and within a minute of the end of our telephone conversation I had an Insurance binder texted and emailed to me. I currently have five policies with the State Farm office. I don’t have to call a National number, Talk to an automated service, Be put on hold ever. I call my local agent and they pick up for any need on my five policies and they provide. They hold a standard of customer service that a lot of companies, not just insurance companies, should look to replicate."
We responded:
"R.J., knowing you had an experience worth recommending is such a wonderful compliment. We’re thankful you shared it! We're delighted to hear about your positive experience with Brock and how he was able to assist you promptly with your boat liability insurance. It's great to know that our local, personalized service meets your needs across all five policies. If you ever need further assistance, don't hesitate to reach out."
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Dillan Hart

September 3, 2026

5  out of  5
rating by Dillan Hart
"Laura at Chase Herrin - State Farm is the best insurance agency in the area! My wife's insurance was super high before, so we started looking for a better rate. We found Laura at Chase Herrin and she was extremely courteous helpful, and prompt. She made the process of getting a quote super simple and I was able to do everything over the phone. During the process she was able to save me over $250/mth and still gave me the same coverage I had before. I highly recommend going with Laura at Chase Herrin state farm in Fairhope. I'm located in Gulf shores and I will no doubt be recommending her to friends & family. Thank you Laura for all of your help!"
We responded:
"Hi Dillan, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chase Herrin, Your State Farm Agent "
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Jaravia Love

September 3, 2026

5  out of  5
rating by Jaravia Love
"Brock and Laura are great! I love every part of what Statefarm offers but most importantly what Chase Herrins office offer! Their customer service is incredible and always sharp!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Tracy Pinson

September 1, 2026

4  out of  5
rating by Tracy Pinson
"Jamie has always worked hard to get me the best deal. Thought I would go with another Insurance agency to get what I thought was a better deal, but I called Jamie and she got me A much better deal that was cheaper and had better perks."
We responded:
"Tracy, thank you for your great review! We truly appreciate your feedback and are so glad you had a positive experience with us here."
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Crystal Campbell

August 31, 2026

4  out of  5
rating by Crystal Campbell
"Called around 9:30am and was able to speak to Mike. He was great with collecting all the details of my new vehicle. Just wish they policy was updated while I was on the phone with him. He had to provide all the details to my agent, so, currently, I am waiting for the app to update so I can register and tag my car."
We responded:
"Thank you for the great review, Crystal! It means a lot that you took the time to share your experience with my team and I here in Fairhope. - Your State Farm Agent, Chase Herrin "
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Vaun Jemison

August 28, 2026

5  out of  5
rating by Vaun Jemison
"Very friendly and helpful. My quote was fair and respectful of my time."
We responded:
"We appreciate you taking the time to leave us a review, Vaun! We're glad to hear that you found our team friendly and helpful, and that your quote was both fair and respectful of your time. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out."
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Samantha Rodgers

August 17, 2026

5  out of  5
rating by Samantha Rodgers
"Jamie was super helpful and friendly. I was shopping for auto insurance and speaking with her was a breath of fresh air!! She got me exactly what I wanted at a super affordable price. I highly recommend this agency!!!"
We responded:
"Samantha, we’re thankful you took the time to recommend us! It's wonderful to hear that Jamie made your experience with us so positive and that she was able to find the right auto insurance coverage for you at an affordable price. If you ever have any questions or need further assistance with your insurance needs, feel free to reach out."
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Bridget Lockett

August 3, 2026

5  out of  5
rating by Bridget Lockett
"Saved me over $80 by switching, and he was very helpful."
We responded:
"It’s customers like you, Bridget, that make what we do so rewarding! Thank you for the five-star review and for trusting us with your coverage needs.
"
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Micheal Pack

July 31, 2026

5  out of  5
rating by Micheal Pack
"Always friendly and willing to help me any way possible."
We responded:
"Your experience is exactly the kind of service we hope to create for every customer! We’re happy to know our team has been there to provide helpful guidance and a positive experience, Micheal. We appreciate your feedback and look forward to continuing to support your insurance needs."
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MRJ_ADVERSARY

July 30, 2026

5  out of  5
rating by MRJ_ADVERSARY
"State farm is absolutely a life saver, and Brock has helped me with an affordable rate along with everything I need out of my insurance needs."
We responded:
"A great insurance experience starts with finding the right fit, and we’re happy Brock was able to deliver that for you! We appreciate knowing he helped you find affordable coverage that met your needs. Thank you for trusting our agency—we’re always here to help."
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Anne Hadaway

July 10, 2026

5  out of  5
rating by Anne Hadaway
"Jamie makes insurance easy! She is the best!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Chase Herrin’s Team. "
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joshua lamb

July 9, 2026

5  out of  5
rating by joshua lamb
"Brock and everyone has been awesome in helping me get my auto and life insurance policy’s setup!"
We responded:
"Thanks so much for the amazing review, joshua! We really appreciate your support here in Fairhope . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Raegen chandler

June 3, 2026

5  out of  5
rating by Raegen chandler
"Mr Mike is amazing he was super quick and efficient with my paper work I needed !!! I appreciate him so much !! He’s the best"
We responded:
"Thank you so much for the 5-stars, Raegen! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Abbey Jo Weatherford

May 5, 2026

5  out of  5
rating by Abbey Jo Weatherford
"Brock was very personal and professional when setting up my renter’s insurance for my new place! I am getting married and moving in with my fiancé at the end of the week and had no clue what I was doing. Brock was very patient with me and answered all my questions."
We responded:
"Thank you for taking the time to leave such a great review and for recognizing Brock, Abbey. We are fortunate to have Brock a part of the team. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Lasheika Burnell

April 2, 2026

5  out of  5
rating by Lasheika Burnell
"Brock always provides the best service. He is patient and works very hard to get us the best rates. We greatly appreciate you!"
We responded:
"Lasheika, thank you for your wonderful review and for recognizing Brock!"
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Brandon Collins

March 31, 2026

5  out of  5
rating by Brandon Collins
"Very informative and attentive to my questions on auto insurance. Thank you for your help, Mike."
We responded:
"Thank you, Brandon, for your feedback. We're glad Mike could assist you with your auto insurance questions. Your support means a lot to us."
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Katie Sondag

March 31, 2026

5  out of  5
rating by Katie Sondag
"Laura Brewer is FANTASTIC! She has always made herself very available and been informative of our options for not just my personal stuff, but also my business. Top tier service and top tier communicator!"
We responded:
"Thank you for your kind review of State Farm Agent Chase Herrin’s Team. We appreciate it!"
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Brandy Kaemmerer

March 11, 2026

5  out of  5
rating by Brandy Kaemmerer
"Great consistent customer service at all times. I’ve been with this office for three years and each time I speak with someone it’s welcoming."
We responded:
"Thank you for the amazing review, Brandy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jodie Alverson

February 23, 2026

5  out of  5
rating by Jodie Alverson
"Each time I speak to someone in the office, they are NOTHING but helpful and professional!!! I spoke with Mike today and he was the sweetest man!!! Went above and beyond to make sure everything was taken care of asap!!!!! He was the hero today!!!! Now I usually speak to a man named Brock (who is fabulous), but he wasn't there at the moment!!! Congrats to you Mr. Brock.🎉"
We responded:
"Thanks so much for the amazing review, Jodie! We really appreciate your support here in Fairhope . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Dawn Boleman

February 13, 2026

5  out of  5
rating by Dawn Boleman
"Brock and the team at Chase Herrin are absolutely amazing. Brock went above and beyond to help me with my insurance needs making everything easy, smooth, and stress-free. His kindness, professionalism, and patience truly stood out. I couldn't be happier with the service-5 star all the way!"
We responded:
"Thank you for the 5-star review, Dawn! We are proud to serve our community and appreciate your recognition. "
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David Bearden

January 29, 2026

5  out of  5
rating by David Bearden
"Laura Brewer account manager was a real delight to do insurance business with.Very professional and knowledgeable.Saved me hundreds on my car and home."
We responded:
"Thank you for the fantastic review, David! We are always here to help with your insurance needs here in Fairhope . "
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Joey Riddler

January 9, 2026

5  out of  5
rating by Joey Riddler
"Brock Doleac is my insurance agent with State Farm-Chad Herrin. Brock is amazing and has always been so helpful. Brock insures all of my polices to include home, boat, and vehicles. I have sent him many referrals and my friends / family are thrilled with his professionalism and, like me, couldn’t be more happy with his services. Trust Brock and the rest of the Chad Herrin team, as you won’t be disappointed.
#statefarm
#brockdoleac
#chadherrinteam"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Brock and the entire team have provided you with exceptional service across all your insurance needs. Your trust and referrals mean the world to us, and we’re grateful to have you as a valued client. If you ever need anything else, don’t hesitate to reach out. Thanks again for your kind words!"
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wiley morgan

December 17, 2025

5  out of  5
rating by wiley morgan
"Great to work with Mr Mike! Made the process simple and saved me a ton of money!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mike made the process simple and helped you save a ton of money. "
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Gwhynn Higdon

December 13, 2025

5  out of  5
rating by Gwhynn Higdon
"I have been with this office since 2020 and they have been wonderful to deal with. I normally deal with Laura, she is so knowledgeable and friendly. She goes out of her way to solve any issues I have. Today I delt with Mike all i needed to do was pay my insurance, and he too was a pleasure to deal with. He answered the phone with a pleasant and welcoming voice and offered to helped since Laura was with another customer. I highly recommend this office, they will make you feel like you're their only customer! Thank you all!"
We responded:
"Thank you so much for your wonderful review and continued trust! We're thrilled to hear that Laura and Mike have provided you with such friendly and knowledgeable service. Our team always strives to make every customer feel valued and cared for, and it's great to know that reflected in your experience. We truly appreciate your high recommendation and look forward to serving you for many years to come!"
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Joshua

December 9, 2025

5  out of  5
rating by Joshua
"Brock is hard working, professional, and showed integrity any chance he was given the opportunity to do so!"
We responded:
"Thank you for taking your time to share your thoughts and for recognizing Brock. We are lucky to have him on the team. Thanks for your trust in us. "