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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gordon Cruse

November 11, 2025

5  out of  5
rating by Gordon Cruse
"Brock Doleac and his team at Chase Herrin State Farm are absolutely outstanding! From the very first conversation, Brock took the time to understand my needs and explain every detail clearly. He’s professional, knowledgeable, and genuinely cares about his clients. Whether it’s auto, home, or life insurance, he always makes sure I’m getting the best coverage for the best value. Communication is quick and easy, and his friendly attitude makes every interaction enjoyable. I couldn’t ask for a better agent—highly recommend Brock Doleac and Chase Herrin State Farm to anyone looking for top-notch service and peace of mind!"
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Lynn Hall

November 4, 2025

5  out of  5
rating by Lynn Hall
"This is an excellent group- always friendly, responsive and thorough. Laura Brewer is our go to person for all help and questions, even when it is what to do when we are driving in Canada."
We responded:
"Thank you for your wonderful feedback! We're delighted that Laura has been friendly, attentive, and thorough in supporting you. It’s great to hear that she is a trusted resource, even for questions like driving in Canada. Thanks for recognizing her. We appreciate your trust and look forward to assisting you whenever you need us!"
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Nathan Liberto

October 30, 2025

5  out of  5
rating by Nathan Liberto
"Laura B. is the best! I live in the northern part of the state and still get phenomenal service from this team! Laura listens and understands. My family and I have been through tragedies and Laura is always there asks about my children by name. Couldn’t ask for better."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Laura is able provide you with such personalized and compassionate service, even from afar. We are lucky to have her on the team. It means a lot to us to support you and your family through everything. We'll be sure to share your heartfelt message with Laura—she'll be touched! If you ever need anything, we're always here for you."
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David Bumpers

October 20, 2025

5  out of  5
rating by David Bumpers
"Great team and excellent customer service! Jamie, and others that I have dealt with here, have always made it easy to work with them!"
We responded:
"Thanks for the kind words and for recognizing Jamie! We are fortunate to have her on the team. We appreciate your business!"
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Heather Hume

October 2, 2025

5  out of  5
rating by Heather Hume
"I’m so glad I spoke to Brock when I called the Chase Herrin agency. He helped me with both my new auto and home insurance policies. He couldn’t have been nicer, or more eager to answer my questions. He’s professional and personable and I feel relieved and reassured I have better and more affordable policies now with State Farm. He’s easy to talk to and saved me some dough..he’s truly a fabulous agent and now, I really see the difference amongst companies. I felt welcome at the office and as a valued customer. Thanks again, Brock~"
We responded:
"Thank you so much for your kind words and for sharing your experience! We're delighted to hear that Brock provided you with excellent service and helped you find better, more affordable coverage. He truly values making every customer feel welcome and confident in their policies. We appreciate your trust in Chase Herrin Agency and State Farm, and we're here whenever you need us. Thanks again for choosing us!"
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Maureen Daniels

October 2, 2025

5  out of  5
rating by Maureen Daniels
"Fantastic Stare Farm establishment. They were referred to me when I lived in Alabama. I had to do something quick that day and called; drive there (about half an hour away) and have never been sorry for it. I now live in Mississippi but they are able to accommodate me here also. People sometimes call me a gypsy. Who knows— I may end up being an Alabamian (LOL) again one day. ~Maureen Daspit Daniels— Please check out my Facebook page when get a minute."
We responded:
"Thank you so much for your wonderful review, Maureen! We're thrilled to hear that you had such a positive experience with Chase Herrin State Farm and that we've been able to accommodate you even after your move to Mississippi. Your kind words mean a lot to us, and we appreciate your continued support. "
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Landon Brewer

September 30, 2025

5  out of  5
rating by Landon Brewer
"Laura set up my life insurance policy and was very informative and helpful."
We responded:
"That's wonderful to hear! Laura's commitment to excellent customer service is commendable. Thanks for recognizing her and leaving the review!"
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Julie Sims

September 16, 2025

5  out of  5
rating by Julie Sims
"Competitive rates and fantastic customer service!"
We responded:
"Thank you for your wonderful review! We're glad to hear you’re happy with our competitive rates and customer service. We appreciate your support and look forward to assisting you in the future!"
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Dustin Bodfish

September 12, 2025

5  out of  5
rating by Dustin Bodfish
"Brock has been a wonderful agent! He goes above and beyond to help his customers out. He is the good neighbor that State Farm talks about in their commercials 😁"
We responded:
"Thank you for your fantastic feedback! We're so glad to hear that Brock has gone above and beyond to assist you. He truly embodies the “good neighbor” spirit that State Farm stands for. We appreciate your kind words and look forward to continuing to serve you!"
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Sue Ladd

September 1, 2025

4  out of  5
rating by Sue Ladd
"Always helpful and friendly while working on our insurance. We're satisfied and feel well covered."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you find our team helpful and friendly, and that you feel well covered. Your satisfaction is our top priority, and we look forward to continuing to support your insurance needs!"
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Allyson Rhymes

August 25, 2025

5  out of  5
rating by Allyson Rhymes
"Friendly and professional service. very helpful!"
We responded:
"Thank you so much for your kind words! We're delighted to hear you found our service friendly and professional. Whenever you ever need assistance again, we're here to help!"
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Michael Munk

August 25, 2025

5  out of  5
rating by Michael Munk
"Laura and the claims team made the process very easy and painless."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Laura and the claims team made the process easy and painless for you."
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John Allen

August 22, 2025

1  out of  5
rating by John Allen
"Unfortunately, I had to give these folks 1 star, due to completely terrible customer service! I asked one of the staff for help with something with my policy and got a response of, “it’s not my job.” Called to complain to the owner and got the same type of attitude. An easy ask cost them one of their bigger customers. The Spanish Fort office is much more responsive and the customer service far exceeds the Herron office"
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Britany Russell

August 22, 2025

5  out of  5
rating by Britany Russell
"Very helpful and wonderful customer service"
We responded:
"Thank you for your kind words! We're so glad to hear you had a wonderful experience with our customer service. We're always here to help whenever you need us!"
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Bianca Sharkey

August 22, 2025

5  out of  5
rating by Bianca Sharkey
"Chase and his team are great and always helpful!! Great company to be a part of !"
We responded:
"Thank you for your fantastic review! We're happy to hear that the team has been great and helpful. My team is such an asset and I'm fortunate to surround myself with such great people. We're proud to have you as part of our company and look forward to continuing to support you!"
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Jonathan Rider

August 14, 2025

5  out of  5
rating by Jonathan Rider
"I had the pleasure of working with Chase and he is an outstanding agent. He’s knowledgeable, professional, and took the time to explain everything clearly. Chase is always responsive and genuinely cares about his clients. A top-notch agent all around!"
We responded:
"Thank you so much for your kind words and thoughtful review! We appreciate your support!"
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George Jahner

August 8, 2025

5  out of  5
rating by George Jahner
"Always all good. My agent Brock, is very knowledgeable and always very helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience and thanks for recognizing Brock; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Barry Gibson

Barry Gibson

July 11, 2025

5  out of  5
rating by Barry Gibson
"I have been doing business with Chase Herrin State Farm for years. My wife and I have our home and all of our cars insured with them and couldn't be happier. Mike, Chase, and the entire staff in the Fairhope, AL office are so professional but more importantly, they treat you like best friends. They go out of their way to make life easier for their clients and I appreciate that more than they know. I highly recommend Chase Herrin State Farm for your insurance needs because they are "Simply the Best!""
We responded:
"Barry, thank you so much for your kind words and continued trust in Chase Herrin State Farm! We’re thrilled to hear that Mike, Chase, and our entire Fairhope team have been able to provide you and your wife with the professional and friendly service you deserve. It’s our pleasure to make your insurance experience as smooth and easy as possible. Your recommendation means the world to us, and we look forward to serving you for many years to come! If you ever need anything, don’t hesitate to reach out. Thanks again for choosing us!"
Profile photo of Tyler Kaley

Tyler Kaley

July 9, 2025

5  out of  5
rating by Tyler Kaley
"Chase Herrin and his team are exceptionally great in what they do. They provide detailed knowledge of the insurance industry and are very quick and responsive in taking care of you. I personally was helped by Brock and he was able to quote my fiancee and I a great rate on an auto/home owners insurance bundle and made the process very easy and efficient for us. I don’t know of anyone that could do it better. I highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chelle Emmett

July 9, 2025

5  out of  5
rating by Chelle Emmett
"Mr Mike is so polite, chatty and so helpful, it's like you can feel his warmth and smile. Miss Jamie is also so great, friendly and always willing to help. All go above and beyond."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office, particularly with Mike and Jamie - we are lucky to have them. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jill Weatherford

July 8, 2025

5  out of  5
rating by Jill Weatherford
"I spoke with Mike and he was very kind and helpful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Thanks as well for recognizing Mike. He is a huge asset to the team! If there is anything else we can do to help, please let us know!"
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Tracie

June 27, 2025

5  out of  5
rating by Tracie
"State Farm has been amazing I want to say Laura Brewer is an amazing agent she has been there for my family anytime we have had questions without hesitating. The professionalism, courtesy and prompt response is impeccable. I have referred her to my friends and family without hesitation."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Louis

June 27, 2025

5  out of  5
rating by Louis
"I’ve had an outstanding experience with State Farm, thanks to their representative Jamie. She has been absolutely amazing always following up promptly and showing the utmost attention to every single matter. Her professionalism and dedication have made working with State Farm a true pleasure. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brian Talley

June 27, 2025

5  out of  5
rating by Brian Talley
"If you are searching for an insurance agency, look no further. A+ team at Chase Herrin State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ross Bedenbaugh

June 12, 2025

5  out of  5
rating by Ross Bedenbaugh
"I can’t say enough about Brock Doleac. He has been a friend for many years, and it’s a load off my mind to have someone managing my insurance needs that I can trust implicitly. He’s very communicative, proactive, knowledgeable, professional, and honest. I would recommend him as an agent to anyone."
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience with Brock. Trust and communication are key in managing insurance needs, and it's wonderful to know that Brock has been able to provide that for you. We truly appreciate your recommendation!"